Terms & Conditions
The term ‘MFC’ or ‘MFC the Sofa Store’ or ‘MFC the Bed Store’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Morriston Three Piece Suite Centre Ltd T/A MFC the SOFA store and MFC the BED store, Main Office 15a Mannesman Close, Llansamlet, Swansea, SA7 9AH| Registered Company 01641686 | VAT Number 357784602.
The term ‘you’ or ‘Buyer’ refers to the user or viewer of our website.
The term "Special Items" or “Bespoke for You” means any Goods that are not held in stock by MFC and are ordered and/or manufactured specifically for you. Please read all Terms and Conditions before making a purchase from this website. By purchasing from this website you are agreeing to be bound the Terms and Conditions below. Please note that these Terms and Conditions do not affect your statutory rights as a consumer. MFC retains the right to refuse orders that may be subject to an error on its website and in these circumstances will issue a full refund. Upon payment of your order, you will receive an order confirmation email outlining your purchased items, delivery address and financial details of your transaction. As this document forms your contract with MFC please ensure that all personal and order details are correct and inform us of any errors. If you do not receive an email after placing an order, please contact us immediately to confirm your details. Limitations of Liability Our total liability in regard to the performance of this contract shall be limited to the value of the Goods. MFC shall not be liable for any direct, indirect or consequential losses, costs or expenses incurred or any consequential compensation arising out of the performance/or non performance of this contract. Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation or any other liability which may not otherwise be limited or excluded under applicable law. All contracts shall be governed by British Law. Any order placed by the Buyer and accepted by MFC is subject to the following terms and conditions unless specified in writing by a Director of MFC. A confirmation of your order will be sent by e-mail and, unless you are notified to the contrary within 48 hours of this confirmation, the order will be deemed to be accepted by MFC. MFC retains the right to refuse any order that is subject to an error on its website and will in these circumstances reimburse the Buyer in full. Description of goods The description of the goods will be as specified within the confirmation e-mail and it is your responsibility to check that the Goods specified are as the Buyer intended to order. This includes but is not limited to colours, sizes and specifications. Measurements provided on the website are for guide purposes only and may not be taken as exact. All products supplied are subject to a manufacturing tolerance of + / - 2%. The Buyer should ensure that the goods will fit into the delivery address and their intended space within the property. Matching of colour shades from samples, fabric designs & wood veneers or natural products will be within a commercial tolerance but cannot be guaranteed nor will they match what is shown on screen exactly. Please contact us if you need clarification or more information, photos or fabric samples. Images of products on the website are for illustrative purposes only. For clarification on any particular item please contact us. Certain items included in the illustration of a product which are not part of the product and are not included in the product description and are not part of the order, (for example, headboards, shelf packs, drawer inserts, bedside tables, dining chairs lamps and bed covers). In the event that a product is purchased from our website, but it is no longer available from the supplier, an alternative product will be offered. /If the alternative product is not satisfactory, MFC will issue a full refund. Payment Full payment is required at the time the order is placed unless otherwise agreed. We reserve the right to hold goods whilst payment clears. Faulty Goods Complaints relating to faulty Goods should be notified via email with supporting photographic evidence within 30 working days of the fault becoming apparent and should be addressed to email@example.com Please note that we always require photographic evidence.
Where Goods are reported as faulty later than seven days after delivery, we require photographic evidence of the fault. Where upon we shall make a decision: 1 – To replace the item like for like. 2 – Make an allowance for the final acceptance of goods. 3 – Arrange for an independent inspection. 4 – Refuse the claim. Or 5 – Refund the buyer and collect the item. Cancellation of Goods Please note that you have the right to cancel any online order within 14 days, unless the following applies:
- Items which cannot be resold for health and hygiene reasons once unwrapped (for example mattresses, bedding, pillows, etc. that the product seal / bag has been opened);
- Flat pack furniture that has been partially or fully assembled
- Bespoke for You items. Please note; all "Bespoke for You" items sold from this site will be specially ordered from the relevant manufacturer at time of order. These are goods which are not held in stock by MFC. Please consider that all goods will need ordering from the manufacturer unless you have written communication (by email) to confirm that the goods are available from stock. "Bespoke for You " items cannot be cancelled once ordered and been accepted by MFC. Please take time to carefully check your order confirmation and report any errors by e-mail within 24 hours of receipt. All returns are subject to a cancellation charge, unless agreed otherwise. Refunds Once we have been notified of the cancellation of your contract, we will refund you in full within 5 working days if you are eligible for a refund. To establish eligibility, please see above terms and conditions.